Shipping policy
All items are shipped tracked and signed for where available. Your tracking number will be included with your dispatch confirmation email.
Your order will be made and shipped as soon as possible. We aim to try to ship usually within 5 working days as all items are hand made. Delivery times depend on your location.
During peak times such as valantines day, Christmas or large events such as when we are trading at including but not limited to Download, Bloodstock or Black Friday for example it can be 5-10 working days.
If you need your order for a special occasion always add a note to it after payment and we will do our upmost to accommodate you, but we do advise to contact us 1st to make sure your request is possible in the time frame.
International customers, please note we are not responsible for any customs charges.
It is the responsibility of the customer to make sure all ordered items are collected from local post office / parcel depot if you miss delivery. If you fail to collect it and it is returned to us you will need to repay postage for your item before we will ship it again.
Your order will be made and shipped as soon as possible. We aim to try to ship usually within 5 working days as all items are hand made. Delivery times depend on your location.
During peak times such as valantines day, Christmas or large events such as when we are trading at including but not limited to Download, Bloodstock or Black Friday for example it can be 5-10 working days.
If you need your order for a special occasion always add a note to it after payment and we will do our upmost to accommodate you, but we do advise to contact us 1st to make sure your request is possible in the time frame.
International customers, please note we are not responsible for any customs charges.
It is the responsibility of the customer to make sure all ordered items are collected from local post office / parcel depot if you miss delivery. If you fail to collect it and it is returned to us you will need to repay postage for your item before we will ship it again.